Privacy Policy

Last updated: March 17, 2026

At Barracuda Decon, we are committed to protecting your privacy. This policy outlines how we handle your information in accordance with the New Zealand Privacy Act 2020.

1. No Cookies or Tracking

Our website is built with your privacy in mind. We do not use cookies, tracking pixels, or any third-party analytics to monitor your browsing behavior. We only receive the information you explicitly choose to send us.

2. Information Collection & Use

We only collect personal information when you fill out our Contact Us form. This typically includes:

  • Your Name

  • Email Address

  • Phone Number

  • Service Address and Inquiry Details

We use this information strictly to respond to your specific inquiry, provide quotes, and carry out our cleaning or decontamination services. We do not use your data for marketing or newsletters.

3. Data Storage & Security

Your inquiry is stored securely in our website database or sent to our password-protected business email. We take all reasonable steps to protect your personal information from misuse, loss, or unauthorized access, including the use of encrypted (SSL) connections on our website.

4. Property Photos

We take “before and after” photos of our work for quality insurance and proof of service. These photos are used for internal quality control and are not linked to your personal contact information in our records.

5. No Third-Party Sharing

We respect your confidentiality. We do not share, sell, or rent your personal information to any third parties, including landlords, insurance companies, or property managers, unless you explicitly request us to do so.

6. Mandatory Disclosure

We will only disclose your personal information without your consent if required by New Zealand law or in response to a valid legal request by public authorities (e.g., a court or government agency).

7. Data Retention (3-Month Rule)

To minimize data risks, we practice a strict retention policy. All personal data submitted via our website is permanently deleted from our database and email records 3 months after the inquiry or the completion of the service.

8. Your Rights

Under the Privacy Act 2020, you have the right to:

  • Request a copy of the personal information we hold about you.

  • Request that we correct any inaccurate information.

  • Request the immediate deletion of your data before our 3-month cycle.

9. Contact Us & Complaints

If you have any questions or wish to exercise your rights, please contact us:

  • Email: contact@barracudadecon.co.nz

  • Phone: +64 204 197 6555

  • Address: 42 Kaponga Street, Mamaku, Rotorua 3020